Privacy policy

This Privacy Policy explains how Rich Brat ("we," "us," "our") collects, uses, and shares your personal information when you visit our site, shop with us, or otherwise get in touch.

Information We Collect

Directly from you: your name, address, phone number, and email; order details including billing/shipping address and payment confirmation; account credentials if you create one; items you view, cart, or wishlist; and anything you share with us through customer support.

Automatically: through cookies and similar tracking technology, we collect data about how you browse our site — device and browser information, your IP address, and general interaction patterns.

From third parties: our platform provider (Shopify) and payment processors share the information needed to process your orders and keep the store running securely.

How We Use Your Information

  • To fulfill orders, process payments, manage your account, and handle returns or exchanges
  • To send you marketing emails or promotions, if you haven't opted out
  • To detect and prevent fraud or misuse of the site
  • To respond to your questions and provide support

Cookies

We use cookies to run the store, remember your preferences, and understand how the site is used. You can block cookies through your browser settings, though some features may stop working properly if you do.

Sharing Your Information

We share information only with the vendors who help us operate — payment processors, shipping partners, and Shopify itself — or when required by law. We don't sell your data to advertisers.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, or to ask us to restrict how we use it. To exercise any of these rights, contact us at the email below.

Children's Privacy

Rich Brat is not directed at children, and we don't knowingly collect information from anyone under 16.

Data Retention & Security

We keep your information only as long as needed to fulfill orders, meet legal obligations, or resolve disputes. No online system is 100% secure, so please avoid sending sensitive information through unsecured channels.

International Users

Your information may be processed in the United States or other countries where our service providers operate.

Contact Us

Questions about this policy or your data? Email us at hello@richbrat.us